No sales tax on most out-of-state orders.
Because we are an independent, single-location business based in Oregon, we do not have a "physical nexus" (a legal business presence) in other states.
What this means for you:
For the majority of our customers across the United States, we are not required to collect sales tax on your purchase. This typically results in a 7–10% savings compared to national retailers who are required to collect tax in every state.
Automatic Calculation
Our system calculates sales tax based on your specific shipping address at checkout.
Economic Nexus
In compliance with state laws, if our sales volume to a specific state exceeds that state's "Economic Nexus" threshold, we are required by law to collect and remit sales tax for orders shipped to that state.
Use Tax
While we may not be required to collect sales tax on your order, your state may require you to report the purchase and pay "use tax." Please consult your local tax guidelines for more information.
Free Ground Shipping on Orders over $98*
Fast Order Processing
We aim to process and ship your order the same day it’s placed.
USPS picks up ~10 am and UPS ~3pm pacific.
2-Hour Local Pickup
Free in-store pickup is usually ready within 2 hours.
Peak Season
During sales or holidays, things may take a little longer—thanks for your patience!
Free Exchanges & Store Credit
Changed your mind? We’ll cover the shipping both ways via our self-serve portal.
No Time Limit on Exchanges
We want you to love your gear forever.
60-Day Refunds
Cash refunds are available within 60 days. A flat $8 shipping fee is deducted from the refund amount. Items returned in store are free.
Condition
While we're flexible, please keep items in new condition with tags attached for fit/color returns.
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, the Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
Pickup currently unavailable at Patagonia Bend
Women's Retro Pile Coat
Natural / XXS
Patagonia Bend
1000 Northwest Wall Street
Suite 140
Bend OR 97703
United States
Body:
8.7-oz Polartec® 100% recycled polyester double-sided shearling fleece.
Pocket bags:
3.5-oz 100% recycled polyester brushed mesh.
Fabrics are certified as bluesign® approved. Made in a Fair Trade Certified™ factory
Made in: SRI LANKA
If it breaks, Patagonia will fix it. For the lifetime of the product
Learn moreIndependently operated since 2003 in the heart of Bend, Oregon.
About usOregon-based.
Save 7-10% on out-of-state orders.
We partner with organizations to protect and connect Central Oregon
Learn More
Proudly independent and locally owned since 2003. Some of you might remember us as Pandora’s Backpack, but while our name changed, our love for Central Oregon hasn't. We're here to help you get outside, stay warm, and save our home planet.
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