Shipping & Delivery
Free Ground Shipping on Orders over $98*
Fast Order Processing
We aim to process and ship your order the same day it’s placed.
USPS picks up ~10 am and UPS ~3pm pacific.
2-Hour Local Pickup
Free in-store pickup is usually ready within 2 hours.
Peak Season
During sales or holidays, things may take a little longer—thanks for your patience!
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Returns & Exchanges
Free Exchanges & Store Credit
Changed your mind? We’ll cover the shipping both ways via our self-serve portal.
No Time Limit on Exchanges
We want you to love your gear forever.
60-Day Refunds
Cash refunds are available within 60 days. A flat $8 shipping fee is deducted from the refund amount. Items returned in store are free.
Condition
While we're flexible, please keep items in new condition with tags attached for fit/color returns.
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Patagonia Guarantees
Everything They Make
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, the Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
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