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Excellent customer service. I needed a jacket quickly for my upcoming trip. They shipped the same day using priority mail, and I got it in time.
I was on vacation and ripped my jacket. I happened upon this store and they fixed the rip very efficiently and told me to also send it back to Patagonia for a more complete repair. Very friendly and helpful staff!
Andrew of Patagonia Bend was incredible. He kept me posted throughout the process of purchase to delivery. He was fully invested and always replied to messages. GREAT representative of Patagonia!!
FAQ
Are you owned by Patagonia?
We're not. We're a locally owned Patagonia Partner store that's been serving Central Oregon for over 20 years!
Learn more about us here: Our Story
How long will it take to get my orders?
It depends on where you are. We typically process orders and get them out the door the same day, and it takes 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
Do you ship overseas?
Unfortunately, We are unable to process international shipments.
Can I return or exchange something I bought in person?
You certainly can! Shoot us an email with a photo of your receipt and a good shipping address, and we'll get things rolling for you!
Patagonia Bend
We're a locally owned Patagonia partner shop that opened in May 2003. Some long-time Bend locals will remember that it was named Pandora’s Backpack for our first few years. In 2006 it shifted to become one of the first independent Patagonia shops in the country.
Learn More About Us
